FAQ

HOW CAN WE HELP YOU?

Which nationality workers are permitted to work in my business sector?
COUNTRY GENDER SECTORS
  Male   Female
INDONESIA
  • MALE: All sectors EXCEPT Manufacturing
  • FEMALE: All sectors STIPULATED
PHILIPPINES

   ✘

All sectors:
  • Construction
  • Plantation
  • Agriculture
  • Services
  • Manufacturing
BANGLADESH

Plantation via G to G agreement (government to government)

INDIA
Construction (HIGH TENSION CABLE ONLY)
Services:
  • Goldsmith
  • Wholesale/Retail
  • Restaurant-cooks only 
  • Metal/ Scrap
  • Materials and Recycling Textiles and Barbers

NEPAL 

MYANMAR

LAOS

THAILAND

VIETNAM

PAKISTAN

SRI LANKA

TURKMENISTAN

UZBEKISTAN

KAZAKHSTAN

 All Sectors

 (Construction, Plantation, Agriculture, Services)

What is the levy rate for my business sector?

 SECTORS

LEVY
  (Peninsular)  
LEVY
(Sabah & Sarawak)

  Manufacturing  

RM 1,850
RM 1,010

Construction

RM 1,850
RM 1,010

Plantation

RM 640
RM 590

Agriculture

RM 640

RM 410

Services

RM 1,850
RM 1,490
Services
(Island Resort)

RM 1,850

RM 1,010

What is the rate of VP(TE) & Processing fees based on different sectors ?

SECTORS

 VP (TE) 
 PROCESSING 

   Manufacturing  

RM 60

RM 125

Construction

Plantation

Agriculture

Services

Services
(Island Resort)
How do I manage my workers effective & productively ?
❶ Provide suitable accommodation
→Place your workers to stay near to your workplace for their transport convenience.
→If your business involves recruitment. Set up a proper living environment.
→If you are engaging hostel management service, ensure a warden monitors and resolves hostel maintenance issues. 
→Find hostels that are guarded and gated for optimum safety control.
❷ Get living essential ready

Provide COMPLETE living facilities

Water Supply

Electricity Supply

Beds

Mattresses

Fans etc

 

❸ Provide transportation service
Provide transport from WORKPLACE to worker’s HOSTEL.
    To ensure workers report to work PUNCTUALLY and for better management of attendance records by employers.

 

 

❹ Medical check-up service

 

To provide a regular medical check-up to ensure that your foreign workers are healthy to carry out their daily work. 

Prevention of the spread of contagious diseases among the community.

 

❺ Efficient & Effective Payroll System

Can choose to ENGAGE a professional agency to handle the payroll COMPUTATION and ADMINISTRATION work for your foreign workers.

What are the challenges faced in the employment of foreign workers in Malaysia and tips to overcome them?
Communication Issues
  • Due to the language barrier, most managers reported difficulty in communicating instruction and company policies to the foreign workers.
  • Language barriers lead to the risk of accidents and misalignment of work assignments among foreign workers.

TIPS: 

  • Have frequent meetings to iron out problems in understanding
  • Nature of work
  • Employment condition
  • Information regarding occupational safety and health
  • Increase productivity
  • Improve worker’s performance
  • Employers can make use of visual tools like infographics or videos to improve the effectiveness of message delivery.

 

Culture Difference
  • Cultural difference among foreign workers leads to having a different perspective of work and personal life, which leads to social issues such as gang fights, break-ins, dishonesty at work.

TIPS : 

  • Cultural orientation to be conducted upon their arrival in Malaysia. To prevent social problems arising due to foreign worker recruitment that are caused by cultural differences.
  • Employers may opt for accommodation placement with the centralized hostel management.

 

Abscondment (run away case)
  • From absenteeism to abscondment (workers running away), these are the commonly reported problems.

TIPS : 

  • Centralized hostel management
  • Time management system and transportation service to monitor worker’s attendance, to effectively minimize the number of workers absconding.
Things I should know about getting work permit for my foreign workers.
Here’s what you should know, before applying for a work permit:

 

  • The foreign worker must be a passport holder with a validity of at least 18 months.
  • The foreign worker must be between 18 to 45 years old at the time of application.
  • Issued work permits are usually valid for a period between 6 months to 5 years.
  • The foreign worker is only permitted to work in these sectors – Manufacturing, Construction, Plantation, Agriculture, and Services.
  • The foreign worker must be certified PASS for Immigration Security Clearance (ISC) in the source country.
  • The foreign worker must be certified as fit and healthy by the approved medical center in the source country

 

3 Main types of Work Passes you may apply for:
Employment Pass
  • Workers with skills such as manufacturing, construction, plantation and etc.  (This type of pass is issued for a minimum of 2 years, and is only approved for work to be carried out in these sectors
  • Manufacturing
  • Plantation
  • Agriculture
  • Construction
  • Service

 

Temporary Employment Pass
  • Employment of foreign worker for a duration of less than 2 years or for jobs with salary less than RM 5,000.
  • Manufacturing
  • Plantation
  • Agriculture
  • Construction
  • Service
Professional Visit Pass
  • Allowed to visit Malaysia and period up to 6 months. (Workers remain employed in the home country while providing service to Malaysian company)
  • All foreign workers must come from approved source countries such as Vietnam, Nepal, Sri Lanka, Myanmar, Bangladesh, and others.
  • No working shall be allowed to commence before the work permit application/work permit renewal is approved.
Communication Issues
  • Due to the language barrier, most managers reported difficulty in communicating instruction and company policies to the foreign workers.
  • Language barriers lead to the risk of accidents and misalignment of work assignments among foreign workers.

TIPS: 

  • Have frequent meetings to iron out problems in understanding
  • Nature of work
  • Employment condition
  • Information regarding occupational safety and health
  • Increase productivity
  • Improve worker’s performance
  • Employers can make use of visual tools like infographics or videos to improve the effectiveness of message delivery.

 

Culture Difference
  • Cultural difference among foreign workers leads to having a different perspective of work and personal life, which leads to social issues such as gang fights, break-ins, dishonesty at work.

TIPS : 

  • Cultural orientation to be conducted upon their arrival in Malaysia. To prevent social problems arising due to foreign worker recruitment that are caused by cultural differences.
  • Employers may opt for accommodation placement with the centralized hostel management.

 

Abscondment (run away case)
  • From absenteeism to abscondment (workers running away), these are the commonly reported problems.

TIPS : 

  • Centralized hostel management
  • Time management system and transportation service to monitor worker’s attendance, to effectively minimize the number of workers absconding.


    Our Clients

    TESTIMONIALS

    Automotive Industry
    COO
    I knew Concepts Group when i wanted to get some local & foreign workers for the first time for my company 3 years ago but I wasn’t sure about the requirement & process by that time, but the person in charge was able to give detail consultation to clear my doubts. Concepts Group is a very professional & ethical in business. I have recommended their services to many of my friends.
    Electronic Industry
    Head of HR
    Concepts Group has been helping us in managing our workers for the past 10 years until now. It has been a wonderful journey with them. We will just need to take care of the workers’ productivity during working hour, Concepts Group has got our back after working hour. I would strongly recommend businesses out there for their services especially if you’re looking in a long-run.